FTC Launches Consumer Complaint Data Tool

The Federal Trade Commission recently launched a tool to view the agency’s consumer complaint data. The data will be reported on a quarterly basis, whereas the agency previously released such data on an annual basis only. Users can see data from 2014, and search it by geographic region and the type of scam. It also permits users to review the types of monetary losses incurred.

The FTC also recently announced its new Consumer Protection Data Spotlight which is intended to focus further upon emerging consumer complaint data trends. To date, there appears to be an exponential increase in gift card-related fraud due to the fact that they provide anonymity. It appears that the FTC may be signaling an intent to focus more heavily on the use of gift cards to facilitate fraud.

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Richard B. Newman

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