FTC Launches Consumer Complaint Data Tool

The Federal Trade Commission recently launched a tool to view the agency’s consumer complaint data. The data will be reported on a quarterly basis, whereas the agency previously released such data on an annual basis only. Users can see data from 2014, and search it by geographic region and the type of scam. It also permits users to review the types of monetary losses incurred.

The FTC also recently announced its new Consumer Protection Data Spotlight which is intended to focus further upon emerging consumer complaint data trends. To date, there appears to be an exponential increase in gift card-related fraud due to the fact that they provide anonymity. It appears that the FTC may be signaling an intent to focus more heavily on the use of gift cards to facilitate fraud.

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Richard B. Newman

Richard B. Newman is a nationally recognized FTC advertising compliance, CID investigation and regulatory enforcemetn attorney. He regularly provides advertising counsel and represents clients in high-profile investigations and enforcement proceedings initiated by the Federal Trade Commission, state attorneys general, departments of consumer affairs, and other federal and state agencies with jurisdiction over advertising and marketing practices. Richard is also an ecommerce lawyer and spam defense attorney. His practice additionally focuses upon false advertising defense, data privacy, cybersquatting, intellectual property law and transactional matters relating to the dissemination of national advertising campaigns, including the gamut of affiliate marketing, telemarketing, lead generation, list management and licensing agreements. Richard advises clients on how to minimize the legal risks associated with digital marketing, email marketing, telemarketing, social media influencer campaigns, endorsements and testimonials, negative option marketing models, native advertising, online promotions and comparative advertising,

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